FAQs

  • gellibn is pronounced like the delicious and colourful “jellybean”. The name derives from the concept of "gelling" together, symbolizing the seamless integration and collaboration between business owners and their team members. It encapsulates our mission to fostering synergy and unity among teams. So, when you hear "gellibn," think of a platform dedicated to enhancing teamwork and productivity in business environments.

    In essence, gellibn is a fun and lighthearted play on words ‘gel’ + ‘in’ + ‘business’ = gellibn!

About gellibn

  • Employee engagement is the emotional commitment, dedication, and involvement that employees have towards their work, the organisation, and its goals.

    Engaged employees are not just physically present in their workplace; they take pride in the work they do, and who they are doing the work for. Hence, why it is so important that managers are proactive in their approach to fostering and maintaining employee engagement.

    Why is employee feedback important?

    Organisations that prioritise employee engagement tend to:

    • Boost productivity and performance

    • Enhance employee job satisfaction

    • Reduce turnover and increases retention

    • Foster a positive work culture

    • Improve collaboration and teamwork

    • Increase employee loyalty and advocacy

    • Drive innovation and creativity

    • Enhance customer satisfaction

    • Reduce absenteeism and presenteeism

    • Increase profitability and business success

    Not only does an engaged employee go that extra mile, but they radiate positivity, and they bring a great deal of value to their employer and the organisation as a whole.

  • The frequency of providing employee feedback can vary based on the nature of your business, team dynamics, and individual preferences. However, here are some general guidelines to consider.

    • Positive feedback and reinforcement: Providing positive feedback on a regular basis, such as daily or weekly is important because recognising and appreciating good performance boosts morale, motivation, and job satisfaction. Quick acknowledgments for a job well done can have a positive impact on employee engagement.

    • Feedback for improvement: Providing feedback for improvement should be done as needed, but not overwhelmingly. Constructive feedback helps employees identify areas for growth and development. When employees are facing challenges or there are opportunities for improvement, provide feedback promptly.

    • Scheduled Check-Ins: The gellibn app allows you to schedule a check-in date when you give feedback for improvement, to discuss performance and progress. You can choose to check in weekly, fortnightly or at another time frame that suits. Scheduled check-ins allow for discussions about performance goals, feedback, and any necessary adjustments. This is particularly important for continuous performance improvement.

    Ultimately, the gellibn app provides a flexible platform for communication and feedback. You should consider the nature of your business, the roles of your employees, and your overall communication culture when determining how often to use the app for feedback. Regular communication, a balance between positive and corrective feedback, and adaptability to individual employee needs will contribute to the app's effectiveness in enhancing staff management and performance.

  • Providing employee feedback is important to improve employee performance and engagement, however you don’t want your employees to feel overwhelmed or burdened by feedback. When providing feedback you can set a future date to check back in to monitor if an employee is improving on their performance.

    Keeping track of feedback is simple. By using the history log you can see how much feedback has been provided to an employee.

Understanding Employee Feedback

  • You can contact our team and request our free onboarding service.

    You can also check out our ‘How to register’ video

    Alternatively, simply follow these three simple steps:

    • Register your business with us (via desktop is best)

    • Add the skill sets you expect from your team members

    • Add staff members and select the skill sets you expect from them

    • You and your staff will be sent a link to download and start using the gellibn app. You can also find the links to download below.

    If you have any further questions, concerns or suggestions, please don’t hesitate to get in touch.

  • Once you have registered on a desktop device, you can download the app through the Apple App Store or the Google Play Store. Employees you register will be sent a link to download the app, or they can also download it through the mentioned app stores.

  • Giving feedback is made simple. Here’s a step by step video for business owners and managers

  • We certainly do! and its free.

    simply email us at support@gellibn.com and a team member will be in touch to assist you

  • You can use the gellibn app as often as you like. Remember to provide praise for a “pat on the back” for a job well done or provide feedback to highlight areas of improvement.

The App

  • Yes, the gellibn app is free to download from Apple App Store or the Google Play Store You will require a gellibn subscription to use the app.

  • Yes, you can trial gellibn free for 30 days.

  • The 30-day free trial cannot be extended. If you feel you require more time on your trial, please contact us.

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